Running a home care agency means your team is always on the move. Staying connected shouldn't add to their workload.
Your caregivers are spread across multiple client homes, making it impossible to gather for regular meetings.
Finding out about client concerns or caregiver challenges too late leads to escalations and turnover.
Without regular check-ins, it's hard to spot early signs of stress or burnout in your team.
Simple voice check-ins that fit into your caregivers' busy schedules and give you the insights you need.
Caregivers can share updates in 2 minutes by voice—right from their phone, between client visits or at the end of their shift.
Get a clear summary of how your team is doing, what challenges they're facing, and which clients need attention.
When I lose touch with my team, I lose touch with my business. Sharing information amongst the team in convenient ways allows me to hear what's happening on the ground - it's critical to retaining staff and improving care.
Research response
Agency Owner
Hear from your team regularly and provide timely support, boosting retention and job satisfaction.
Catch client issues early and address them before they become serious problems or complaints.
Replace scattered texts, calls, and emails with one structured system for team communication.
Keep records of check-ins and issues for quality assurance and compliance requirements.
Reduce time spent on phone calls, text messages, and unnecessary meetings with your team.
Know your team and clients are doing well, even when you can't be there in person.
Simple, secure, and designed to fit into your caregivers' busy schedules.
Caregivers receive a prompt on their phone and record a quick voice update after their shift.
Standup Hiro transcribes, summarizes, and organizes the information, flagging any issues.
Review daily and weekly summaries, address issues promptly, and support your team better.